Adobe CS3 Windows Error: The Licensing Subsystem Has Failed Catastrophically
The licensing subsystem has failed catastrophically. You must reinstall or call customer support. Catastrophically? Really, they couldn’t think of a gentler way of putting this?
Well, As catastrophes go this one is threat level green; not all that catastrophic. This error is similar to the Licensing for this product has stopped working error message in that they both point to a problem with your local licensing information. In this case the error tends to mean that your Licensing Service has been shut off.
Solution: Make sure your FLEXnet Licensing Service is enabled. If it’s not then your computer can’t ping Adobe’s and you won’t be able to use your CS3 software.
1. Start>Control Panel>Administrative Tools>Services
a. if you don’t see Administrative Tools under Control Panel then switch to ‘Classic View’
2. Double click on ‘FLEXnet Licensing Service’
3. Change the Startup type to Automatic, press apply, then Start, then ok
4. Launch InDesign
August 15th, 2007 at 4:20 pm
[…] of those two fixes should resolve the issue, if not try our Licensing Subsystem has Failed Catastrophically […]
August 28th, 2007 at 8:06 pm
Hi, I’m still having problems getting this to work…
I have NO Flexnet folder and FLEXnet is not appearing in the local services!
August 28th, 2007 at 8:58 pm
If you don’t have a flexnet folder then the program isn’t installed correctly. You could repair, reinstall or uninstall then run the cs3cleanscript utility then install.
September 5th, 2007 at 9:34 pm
I moved my program files folder to the E drive to give the C drive some extra space. I changed some registry keys so the system would recognize the new location. all my programs work except this one. how do I get adobe products to recognize the new directory? If I reinstall, it’s probably not gonna work -_-
September 5th, 2007 at 9:40 pm
Installing to your E drive is your best, and possibly only, option.
November 15th, 2007 at 8:41 pm
Hey thanks this worked for me.
January 9th, 2008 at 11:42 am
Sehr geehrter CS3 Support,
unser FLEXnet Licensing Service funktioniert und die “serial number” ist auch ok! Die Silent Installation meldet: Exit code: 0. Beim Start von Illustrator CS3 bekommen wir trotz dem jedes Mal die Fehlermeldung: “the licensing subsystem has failed catastrophically”!
Wenn die Installation incl. Serien Nr. manuell durchgeführt wird, gibt es keine Probleme. Illustrator CS3 funktioniert dann einwandfrei.
Was können wir noch machen??
Mit freundlichen Grüßen
Heinz Rempel
Telefon: 0049-4418032954
EWE Aktiengesellschaft
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Homepage: www.ewe.de
March 27th, 2008 at 9:01 am
thank you!! i was sooo worried that i would have to re install cs3 again. this one worked for me. =) thanks a bunch!
April 11th, 2008 at 5:49 am
no matter how terrible people act, we don’t have a right to judge them. We are just to express our minds, and don’t have to pay attention what other people look like, what’s their real face. It doesn’t matter for me, if someone will say anything about me, I know what I really deserve, and what kind of person I really am.
April 26th, 2008 at 4:52 am
Hello, I’ve been having this problem all day long, i come here, and actually find some good advice, I’ve done every thing that has been said on here, my only problem is that when i went to Service i couldn’t find the FLEXnet Licensing Service folder, I have un-installed, re-installed about five times, and I’m about to lose all hope on this, is there any other solution to this?
April 27th, 2008 at 3:56 am
I too have to FLEXnet Folder/service
April 27th, 2008 at 3:56 am
I too have NO FLEXnet Floder/serice is what I meant to say
May 4th, 2008 at 12:37 pm
how the hell can i find this “cs3cleanscript”
May 18th, 2008 at 11:06 am
Same here, no FLEXnet anywhere and reinstalling/repairing doesn’t work…
May 23rd, 2008 at 8:12 am
If youre running on Mac OS X and using TimeMachine, just start TimeMachine, get the Flex Folder* from the past before the Error and replace the current Flex Folder. It works, nothing to reinstall.
* ( Library/Preferences/FLEXnet Publisher/ )
June 27th, 2008 at 6:34 pm
what is the InService we have to launch at the end?
June 30th, 2008 at 9:27 pm
that’s Adobe InDesign…. another editor. if you don’t know what it is, either learn or don’t worry, lol. :p
i’m actually getting this error in Adobe Visual Communicator 3, any one have any ideas?
July 21st, 2008 at 11:41 am
Hello, I’ve tried to do all what you all said but my Photoshop CS3 still isn’t working, I’ve also tried to reinstall it, but that doesn’t work either. Does anyone have a suggestion?
July 22nd, 2008 at 5:18 pm
For those of you who are on Mac OSX. I was able to fix the problem by simply running Disk Utility and fixing permissions. All the other options, including deleting the Flexnet files and PCD files did not work for me. After, the permissions were fixed and I launched a CS3 app it just asked me to verify the serial number and I was off to the races. Hope this helps.
David Richter
Richter Studios
www.richterstudios.com
August 16th, 2008 at 2:59 am
Да, интернет - огромен, если и такое можно найти