InDesign Freezes at startup: Initializing the SING gaiji system (Mac)
The Sing Gaiji system is involved in Asian characters and fonts. It allows for additional glyphs that aren’t primary to a font set. For a better explanation of what the Sing Gaiji system is refer to the article on it at Adobe.com.
If InDesign freezes at startup and what is displayed on the screen is; Initializing SING Gaiji system then follow the steps below to resolve the issue.
Solution:
- Delete the Sing Gaiji folder. If you don’t use any Asian fonts and want to resolve this quickly then this is the solution for you.HD/Library/Application Support/Adobe select the SING folder and delete it.
You will now be able to launch InDesign. I recommend this solution for a quick fix and suggest you further troubleshoot later when you have more time in case you find yourself using Asian fonts in the future.
- Set proper permissions to the SING folder. Everyone will need Read/Write access in order to resolve this issue.
- Navigate to the sing folder at HD/Library/Application Support/Adobe and select the SING folder.
- get info (apple + I)
- Expand the ownership and permissions section
- Make sure Read and Write access is given to; owner, group and others.
- click apply
- start InDesign
September 1st, 2007 at 7:34 pm
Hm… I have deleted the SING folder. Reboot. Restart InDesign : it just makes a new SING folder in the application data/adobe folder… What then??
I’ve reinstalled all my cs3 programs. I had the same startup problem with InDesign before - but last time it helped to delete the Sing folder - but not this time…???
September 2nd, 2007 at 7:36 am
Forgot to say that I’m on PC Windows XP - and no other software problems…
September 2nd, 2007 at 8:02 pm
Try deleting singmeta.dat at C:\Documents and Settings\All Users\Application Data\Adobe\SING\Datastore
If that doesn’t work I should be doing a XP version of this article in the next couple of days.